Transcription

A text document that contains a transcript of everything that is spoken in an audio or video file.

$1.00per minute
One week turnaround
Receive your files next Monday, October 3rd
$1.25per minute
72 hour turnaround
Receive your files this Thursday, September 29th
$1.50per minute
48 hour turnaround
Receive your files this Wednesday, September 28th
$3.00per minute
24 hour turnaround
Receive your files this time tomorrow

Timestamps available for an additional $0.25/audio minute

Timestamps are markers in the transcription to indicate when the adjacent text was spoken. Timestamps are in the format [HH:MM:SS] where HH, MM, and SS are hours, minutes, and seconds from the the beginning of the audio or video file.

Verbatim available for an additional $0.25/audio minute

Verbatim transcripts provide an unabridged word-for-word account of the audio, including every utterance, including ums, ahs, stuttering, false starts, etc. They also include non-verbal sounds, such as laughter, coughing, crying, pounding, ambient sounds, etc.

Standard captions

Time-synchronized text of spoken dialogue, displayed within videos, allowing viewers to read along when audio is unavailable or muted.

$1.50per minute
One week turnaround
Receive your files next Monday, October 3rd
$2.50per minute
48 hour turnaround
Receive your files this Wednesday, September 28th

Premium captions

Specialized captions for films, TV shows, and documentaries designed to convey everything that you’d hear in a video: dialogue, music, sound effects, etc.

$4.00per minute
One week turnaround
Receive your files next Monday, October 3rd

Audio Requirements

We offer a number of turnaround options so you can find a solution that works best with your timeline. We guarantee that work will be completed within your chosen turnaround time, provided that:

  • The audio is clear and understandable, without too much background noise or crosstalk.
  • The dialogue is in English without heavy accents. If you need foreign language transcription, please contact us before placing your order.
  • The audio or video file is in one of our supported formats: MP3, WAV, WMA, AAC, OGG, AMR, M4A, M4V, AIFF, MP4, MOV, FLV, WEBM, WMV, AVI, or VOB.

If your audio doesn't meet all of the above requirements, we'll do our best to get it done for you in the time frame you requested, but we may let you know that we need additional time to complete the job, and in extreme cases, that we will need to charge an additional $1.00/audio minute. If either of these conditions apply, we will give you the option of canceling the order for a full refund.

Delivery Guarantee

For 24 hour delivery orders, we guarantee to meet the deadline, provided that the audio requirements are met and the files are not longer than 90 minutes. For 48 hour delivery orders, we guarantee to meet the deadline, provided that the audio requirements are met and the files are longer than 3 hours.

If we are not able to meet the deadline due to one of the reasons above, we will refund the difference between the turnaround time you ordered and the turnaround time we met.

If you need rush delivery for files that exceed these lengths, or if you need same day delivery, please contact us and we'll work with you to provide the fastest turnaround possible. If you have a consistent need for rush delivery, we can set up a dedicated team to meet your needs.

Quality Guarantee

Speechpad guarantees 99% or better accuracy. We take pride in knowing that we consistently deliver the best quality transcriptions. If for any reason you are not completely satisfied with our service, we'll do everything we can to make you happy, and if we can't we'll refund your money.

Compare us with any other transcription service and you will find that no one can offer the quality and turnaround time that we guarantee.

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