A text document that contains a transcript of everything that is spoken in an audio or video file.
Timestamps available for an additional $0.25/audio minute
Verbatim available for an additional $0.25/audio minute
Standard Captioning service provides time-synchronized Closed Captions for spoken dialogue that can be toggled on/off by the viewer.
Specialized captions for films, TV shows, and documentaries designed to convey everything that you’d hear in a video: dialogue, music, sound effects, etc.
We offer a number of turnaround options so you can find a solution that works best with your timeline. We guarantee that work will be completed within your chosen turnaround time, provided that:
If your audio doesn't meet all of the above requirements, we'll do our best to get it done for you in the time frame you requested, but we may let you know that we need additional time to complete the job, and in extreme cases, that we will need to charge an additional $1.00/audio minute. If either of these conditions apply, we will give you the option of canceling the order for a full refund.
For 24 hour delivery orders, we guarantee to meet the deadline, provided that the audio requirements are met and the files are not longer than 90 minutes. For 48 hour delivery orders, we guarantee to meet the deadline, provided that the audio requirements are met and the files are not longer than 3 hours.
If we are not able to meet the deadline due to one of the reasons above, we will refund the difference between the turnaround time you ordered and the turnaround time we met.
If you need rush delivery for files that exceed these lengths, or if you need same day delivery, please contact us and we'll work with you to provide the fastest turnaround possible. If you have a consistent need for rush delivery, we can set up a dedicated team to meet your needs.
Speechpad guarantees 99% or better accuracy. We take pride in knowing that we consistently deliver the best quality transcriptions. If for any reason you are not completely satisfied with our service, we'll do everything we can to make you happy, and if we can't we'll refund your money.
Compare us with any other transcription service and you will find that no one can offer the quality and turnaround time that we guarantee.