Customer Reviews

By: Daniela Reeve
Published:

Customer Reviews Can Make or Break A Company

So, we’re totally about to toot our own horn here, excuse us for a second…

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We love our customers, we really do. We just wanted to take a minute or two to showcase them…and how much they love us right back! If you’re on the fence about trying out Speechpad, maybe these reviews will help make up your mind, or simply further your undying dedication as a Speechpad customer.

“Accents pose the hardest obstacle, in Miami we are half bilingual. Since I have started with Speechpad, the transcribers have made the extraordinary efforts to cooperate with less than perfect audio and thick accents.” – Robert Christensen

Unbelievably good service – fast and flexible. We conducted 10+ hours of interview with business stakeholders and asked Speechpad to transcribe them. We got the majority back within 48 hours and the quality was superb. The sheer level of customer service also came as a surprise with consistent one-to-one contact throughout and a willingness to be flexible. They even refunded me when an audio file was uploaded twice by mistake. Good honest service.” – Senior Account Manager at a digital agency, London

“Speechpad makes life easier. I’m a journalist and for years I’ve painstakingly transcribed my own interviews. It’s such a daunting task. I heard about Speechpad and its great service at a great price and tried it out. I was not disappointed. Love, love, love Speechpad.” – Traci Purdum (award winning business journalist)

“Speechpad is the fastest and most accurate transcription service we’ve ever used. They know how to transcribe industry jargon and correctly reference websites, and are a lifesaver in a pinch. I can’t imagine using another company or service for transcription!” – Aaron Wheeler of SEOmoz

I was especially impressed that they spelled proper nouns correctly, so they didn’t just use machine transcription. One or more people must have reviewed the results and looked up individual words as necessary.” – Adam Leffert Freelance Full-Stack C#/Web Architect and Developer, Entrepreneur

Enough said. We’re sending a huge thank you to our loyal customers and our rockstar team, we couldn’t do this without any of you. For more reviews and insight please visit Speechpad.com or check us out on Facebook or Twitter.