Conversational AI and IVR solutions require human-based QA checks. Conversational AI and IVR systems continue to gain importance as services continue to focus on digital services and on-demand, automated support. For conversational AI and IVR firms, it is imperative that regular QA reviews are performed to ensure accuracy and reduce the client’s potential frustration at …
Multi-language transcription is a powerful tool for SEO. By transcribing multilingual content, businesses can reach a wider audience, increase their visibility and search engine rankings, and gain more customers. For example, if a business has operations in Spain, France, and Germany, providing unique, transcribed content in each of those languages can boost rapport and credibility …
The Convenience of Phone-in-a-Note, the free voice recording app: How legal, medical, and business professionals use Phone-in-a-Note to accurately transcribe personal notes, detailing their client and patient discussions. High-paced jobs can often require jumping from event to event, and processing tons of information on the go. When pressed for time, we end up writing down …
Focus groups are often used by market researchers to gain insight into consumer behavior and preferences. Focus groups can be the most effective tool to truly uncover the preferences of a target audience in preparation for a product launch, for a research study, or to analyze effectiveness or improvements to a service or product. Accurate …
Recording Consultations and Intake Meetings for the Legal, Healthcare and Business Settings: how doctors and lawyers use Record-a-Call to keep accurate transcriptions of client and patient intake meetings. The record can serve to show progress with the client or patient, for liability protection in the event something goes wrong, and to analyze effectiveness during client/patient …
The field of legal transcription is constantly evolving to meet the needs of attorneys and the courts. A major step towards more digital court reporting has been accelerated due to COVID-19, forcing remote hearings and online depositions. This has increased the quantity of audio and video legal recordings. The use of online video conferencing and remote …
Working with our extensive client base of Podcasters, Speechpad has developed a list of techniques that have proved very effective in increasing readership, relevancy, and audience of our podcast clients. We hope these tips provide a blueprint to help make your podcast as successful as possible with your content! Using a Podcast SEO-Friendly Hosting …
School board meetings, town halls, and county hearings are usually conducted by admin or office workers whose primary job is not professional transcription services. This can result in month-long delays in completion as well as inaccurate transcripts. By using a low-cost, highly-accurate, professional service, your organization delivers the best written record in a timely manner. This …
Transcription and caption opportunities are everywhere. New content is being cranked out for YouTube, podcast platforms, and social media at an increasing rate. The possibilities for audio transcription are endless! However, an awesome use case we have been enjoying lately is historical preservation of physical media from decades past. Current technology allows capturing the essence of deteriorating …
Transcription may seem like a simple process. However, as with anything, you may find yourself overwhelmed or encounter unexpected hurdles. In this blog post, you’ll read about common issues and how Speechpad’s platform and experience can help you along the way. You can always count on us to deliver a quality product. Poor Quality Audio Our …